Top 10 Freshsales CRM Alternatives

Ranked alternatives to Freshsales CRM in the CRM category, based on composite scoring.

  1. HubSpot CRM — Stronger in Integrations for CRM and Contact & account management, overall composite +19.0.
  2. Salesforce CRM — Stronger in Contact & account management and Sales pipeline & opportunity tracking, overall composite +14.2.
  3. Zoho CRM — Stronger in Customer Service & Support and Contact & Account Management, overall composite +9.4.
  4. Klaviyo Service — Stronger in Customer Service & Support and Contact & account management, overall composite +9.3.
  5. Gong — Stronger in Workflow Automation and Integrations for CRM, overall composite +6.5.
  6. Pipedrive — Stronger in Sales Pipeline Management and Integrations for CRM, overall composite +6.3.
  7. Microsoft Dynamics CRM — Stronger in Contact & account management and Sales forecasting & reporting, overall composite +4.5.
  8. Keap — Stronger in Marketing Automation and Workflow Automation, overall composite +4.3.
  9. Creatio — Stronger in Workflow Automation and Marketing Automation, overall composite +3.2.
  10. SugarAI — Stronger in Mobile CRM & offline access and Contact & Account Management, overall composite +3.0.

Frequently asked questions

What are the best alternatives to Freshsales CRM?

The alternatives listed on this page are the highest-ranked sibling platforms to Freshsales CRM in CRM, ordered by composite score. Each entry links to a full profile with capability coverage, scoring evidence, and ranking history.

How are these Freshsales CRM alternatives ranked?

Alternatives are ranked using the same composite score that drives our main lists: Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%). Scores are refreshed monthly from the latest evidence.

Why consider HubSpot CRM as an alternative to Freshsales CRM?

HubSpot CRM currently ranks at the top of this list because of its capability coverage and scoring evidence in CRM. Open its profile or the side-by-side comparison to see how it stacks up against Freshsales CRM on each pillar.