Top 10 Lorikeet Alternatives

Ranked alternatives to Lorikeet in the Customer Service category, based on composite scoring.

1. NICE — Stronger in Knowledge Management & Self-Service and Workforce engagement Management (WEM), overall composite +7.2.
2. Zendesk for Customer Service — Stronger in Knowledge Management & Self-Service, overall composite +5.0.
3. Gorgias — Stronger in Knowledge Management & Self-Service and Workforce engagement Management (WEM).
4. Aircall — Stronger in Workforce engagement Management (WEM).
5. Gladly — Stronger in Unified Agent Workspace & CRM and Workforce engagement Management (WEM).
6. Kore.ai — Stronger in Knowledge Management & Self-Service.
7. Pega Customer Service — Pega Customer Service is a category sibling worth evaluating.
8. Dialpad Support — Stronger in Workforce engagement Management (WEM), tighter overall composite (-1.5).
9. Ada — tighter overall composite (-9.1).
10. Amdocs Customer Experience Suite — tighter overall composite (-10.3).