Top 10 Microsoft Dynamics CRM Alternatives

Ranked alternatives to Microsoft Dynamics CRM in the CRM category, based on composite scoring.

  1. HubSpot CRM — Stronger in Task & Activity Management and Contact & Account Management, overall composite +5.0.
  2. Salesforce CRM — Stronger in Marketing Automation and Contact & Account Management, overall composite +2.3.
  3. Klaviyo Service — Stronger in Customer Service & Support and Marketing Automation, tighter overall composite (-2.9).
  4. Gong — Stronger in Workflow Automation, tighter overall composite (-3.8).
  5. Zoho CRM — Stronger in Contact & Account Management and Sales Pipeline Management, tighter overall composite (-3.8).
  6. Creatio — Stronger in Workflow Automation and Marketing Automation, tighter overall composite (-5.8).
  7. Keap — Stronger in Marketing Automation and Workflow Automation, tighter overall composite (-5.9).
  8. Pipedrive — Stronger in Sales Pipeline Management, tighter overall composite (-6.7).
  9. Pega Sales Automation — Stronger in Workflow Automation and Mobile CRM & offline access, tighter overall composite (-6.8).
  10. SugarAI — Stronger in Contact & Account Management and Mobile CRM & offline access, tighter overall composite (-8.6).