Top 7 Qualtrics XM for Customer Experience Alternatives

Ranked alternatives to Qualtrics XM for Customer Experience in the XM, VOC, Surveys category, based on composite scoring.

1. GetFeedback — Stronger in Survey design & templates (NPS, CSAT, custom), overall composite +1.3.
2. Contentsquare Experience Monitoring — tighter overall composite (-1.9).
3. Cyara — tighter overall composite (-4.1).
4. Typeform — Stronger in Question logic & branching (skip, piping, randomization), tighter overall composite (-4.4).
5. Press Ganey — tighter overall composite (-10.1).
6. Contentsquare VOC — tighter overall composite (-11.5).
7. Actionable — tighter overall composite (-14.7).