Top 10 Salesforce CRM Alternatives

Ranked alternatives to Salesforce CRM in the CRM category, based on composite scoring.

1. HubSpot CRM — Stronger in Integrations for CRM and Sales Pipeline Management, overall composite +2.7.
2. Microsoft Dynamics CRM — tighter overall composite (-2.3).
3. Klaviyo Service — Stronger in Customer Service & Support, tighter overall composite (-5.2).
4. Gong — Stronger in Workflow Automation, tighter overall composite (-6.1).
5. Zoho CRM — Stronger in Sales Pipeline Management, tighter overall composite (-6.2).
6. Creatio — Stronger in Workflow Automation, tighter overall composite (-8.1).
7. Keap — Stronger in Workflow Automation, tighter overall composite (-8.3).
8. Pipedrive — Stronger in Sales Pipeline Management, tighter overall composite (-9.0).
9. Pega Sales Automation — Stronger in Workflow Automation and Mobile CRM & offline access, tighter overall composite (-9.2).
10. SugarAI — Stronger in Mobile CRM & offline access, tighter overall composite (-10.9).