Top 10 Zoho CRM Alternatives

Ranked alternatives to Zoho CRM in the CRM category, based on composite scoring.

1. HubSpot CRM — Stronger in Integrations for CRM and Task & Activity Management, overall composite +8.8.
2. Salesforce CRM — Stronger in Marketing Automation and Artificial Intelligence Capabilities for CRM, overall composite +6.2.
3. Microsoft Dynamics CRM — Stronger in Artificial Intelligence Capabilities for CRM, overall composite +3.8.
4. Klaviyo Service — Stronger in Artificial Intelligence Capabilities for CRM and Customer Service & Support.
5. Gong — Stronger in Artificial Intelligence Capabilities for CRM and Workflow Automation.
6. Creatio — Stronger in Artificial Intelligence Capabilities for CRM and Workflow Automation, tighter overall composite (-1.9).
7. Keap — Stronger in Marketing Automation and Workflow Automation, tighter overall composite (-2.1).
8. Pipedrive — tighter overall composite (-2.9).
9. Pega Sales Automation — Stronger in Artificial Intelligence Capabilities for CRM and Workflow Automation, tighter overall composite (-3.0).
10. SugarAI — Stronger in Mobile CRM & offline access, tighter overall composite (-4.8).