CallMiner Inc.

CallMiner Inc. is a leading provider of conversation analytics and customer engagement solutions. Their flagship platform, CallMiner, enables businesses to analyze customer interactions and improve service quality. Founded in 2002 and based in Fort Myers, Florida, they serve various industries including finance, healthcare, and telecommunications.

Founded: 2002

Headquarters: Waltham, Massachusetts, United States

Revenue: 25m_100m

Employees: 201_1k

Website: https://www.callminer.com

Products

Platforms

Milestones

  • 2025-06-03: CallMiner acquires VOCALLS to transform customer experience
  • 2021-10-18: CallMiner Acquires Audio Capture Provider OrecX
  • 2019-12-16: CallMiner Secures $75M Investment from Goldman Sachs