Fin

Intercom is a customer messaging platform that helps businesses communicate with their customers through personalized chat experiences. Founded in 2011 and headquartered in San Francisco, they serve various industries including e-commerce, SaaS, and support.

Founded: 2011

Headquarters: San Francisco, California, United States

Revenue: 100m_1b

Employees: 1k_5k

Website: https://www.intercom.com

Products

Platforms

Milestones

  • 2026-06-16: Salesforce acquires AI customer service platform Fin for $3.6B
  • 2020-08-04: Intercom hires a CFO as it ramps toward an IPO | TechCrunch
  • 2020-06-18: Announcing Intercom's new CEO - The Intercom Blog
  • 2018-03-26: Intercom's new funding brings valuation to $1.275 billion - CNBC