Category: Customer Service
Company: LiveChat Inc.
HelpDesk® software is a ticketing system you can use to manage customer communication in one smart place. Start for free. No credit card is required.
Composite Score: 45.6
Rank: #147
Target Market: B2B
Industries: Retail & E-commerce, Financial Services & Banking, Technology & Software, Professional Services, Healthcare & Life Sciences, Travel & Hospitality, Education, Other
Website: https://www.helpdesk.com
HelpDesk by LiveChat is a marketing technology platform from LiveChat Inc. in the Customer Service category. The Agile Brand Guide List tracks its capabilities, scoring evidence, and ranking over time.
HelpDesk by LiveChat receives a composite score from 0 to 100, weighted across four dimensions: Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%). See our methodology page for full details on the scoring rules and evidence sources.
HelpDesk by LiveChat currently has a composite score of 45.6 out of 100 (about 2.3 stars on a 5-point scale), placing it at rank #147. Scores are recalculated monthly based on the latest evidence.
HelpDesk by LiveChat is owned and operated by LiveChat Inc.. Visit the company profile for leadership, milestones, and acquisitions.
Top alternatives to HelpDesk by LiveChat are ranked on the alternatives page, which lists sibling platforms in the same category by composite score. Side-by-side capability comparisons are available for the highest-ranked pairs.