Kayako

Category: Customer Service

Company: Kayako Inc.

Automate 60% of support tickets with Kayako's AI-first customer support platform. Discover how companies save $500K yearly. Get your personalized demo today.

Composite Score: 31.6

Rank: #1245

Target Market: B2B

Website: https://www.kayako.com

Frequently asked questions

What is Kayako?

Kayako is a marketing technology platform from Kayako Inc. in the Customer Service category. The Agile Brand Guide List tracks its capabilities, scoring evidence, and ranking over time.

How is Kayako scored?

Kayako receives a composite score from 0 to 100, weighted across four dimensions: Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%). See our methodology page for full details on the scoring rules and evidence sources.

What is Kayako's current rating?

Kayako currently has a composite score of 31.6 out of 100 (about 1.6 stars on a 5-point scale), placing it at rank #1245. Scores are recalculated monthly based on the latest evidence.

Who owns Kayako?

Kayako is owned and operated by Kayako Inc.. Visit the company profile for leadership, milestones, and acquisitions.

What are alternatives to Kayako?

Top alternatives to Kayako are ranked on the alternatives page, which lists sibling platforms in the same category by composite score. Side-by-side capability comparisons are available for the highest-ranked pairs.