Category: CRM
Company: Klaviyo Inc.
Unite marketing and customer support with Klaviyo Service. An e-commerce customer service platform that delivers personalized customer experience across all touchpoints with an AI agent for web chat, email, and sms.
Composite Score: 51.9
Rank: #33
Target Market: B2C
Industries: Retail & E-commerce, Consumer Packaged Goods (CPG), Fashion & Apparel, Food & Beverage, Technology & Software, Professional Services, Media & Entertainment, Other
Website: https://www.klaviyo.com/solutions/customer-service
Klaviyo Service is a marketing technology platform from Klaviyo Inc. in the CRM category. The Agile Brand Guide List tracks its capabilities, scoring evidence, and ranking over time.
Klaviyo Service receives a composite score from 0 to 100, weighted across four dimensions: Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%). See our methodology page for full details on the scoring rules and evidence sources.
Klaviyo Service currently has a composite score of 51.9 out of 100 (about 2.6 stars on a 5-point scale), placing it at rank #33. Scores are recalculated monthly based on the latest evidence.
Klaviyo Service is owned and operated by Klaviyo Inc.. Visit the company profile for leadership, milestones, and acquisitions.
Top alternatives to Klaviyo Service are ranked on the alternatives page, which lists sibling platforms in the same category by composite score. Side-by-side capability comparisons are available for the highest-ranked pairs.