Category: Customer Service
Company: LiveAgent Inc.
Resolve 75% of customer conversations with AI. LiveAgent combines AI chatbot, live chat, ticketing & call center in one platform. Trusted by 15,000+ companies. Start free.
Composite Score: 48.2
Rank: #79
Target Market: B2B
Website: https://www.liveagent.com
LiveAgent is a marketing technology platform from LiveAgent Inc. in the Customer Service category. The Agile Brand Guide List tracks its capabilities, scoring evidence, and ranking over time.
LiveAgent receives a composite score from 0 to 100, weighted across four dimensions: Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%). See our methodology page for full details on the scoring rules and evidence sources.
LiveAgent currently has a composite score of 48.2 out of 100 (about 2.4 stars on a 5-point scale), placing it at rank #79. Scores are recalculated monthly based on the latest evidence.
LiveAgent is owned and operated by LiveAgent Inc.. Visit the company profile for leadership, milestones, and acquisitions.
Top alternatives to LiveAgent are ranked on the alternatives page, which lists sibling platforms in the same category by composite score. Side-by-side capability comparisons are available for the highest-ranked pairs.