Category: Customer Service
Company: LiveAgent Inc.
Resolve 75% of customer conversations with AI. LiveAgent combines AI chatbot, live chat, ticketing & call center in one platform. Trusted by 15,000+ companies. Start free.
Target Market: B2B
Website: https://www.liveagent.com
Resolve 75% of customer conversations with AI. LiveAgent combines AI chatbot, live chat, ticketing & call center in one platform. Trusted by 15,000+ companies. Start free.
LiveAgent is best known for Integrates AI chatbot, live chat, ticketing, and call center functionalities into a single platform., Trusted by over 15,000 companies, showcasing its reliability and market acceptance. and Achieves a high resolution rate of 75% for customer conversations through AI technology.. Its strongest capability coverage is in AI and Automation (AI Agents and Chatbots) and Omnichannel Communication.
LiveAgent primarily serves B2B organizations.
LiveAgent is owned and operated by LiveAgent Inc.. See the company profile for leadership, milestones, and acquisitions.
LiveAgent is assessed across four dimensions — Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%) — using documented evidence that is refreshed monthly. See the methodology page for the full scoring rules.
The alternatives page lists sibling platforms in the Customer Service category alongside LiveAgent, each with a full profile and side-by-side capability comparison so you can weigh the trade-offs for your use case.