Press Ganey

Category: XM, VOC, Surveys

Company: Qualtrics International Inc

Press Ganey is a survey and experience management platform that collects feedback to improve customer experiences. It serves both small and large B2C organizations, offering tools for real-time analytics and actionable insights to enhance service quality.

Composite Score: 39.7

Rank: #520

Target Market: B2C

Industries: Healthcare & Life Sciences, Financial Services & Banking, Travel & Hospitality, Professional Services, Retail & E-commerce, Technology & Software, Other

Key Features

Website: https://www.pressganey.com/

Frequently asked questions

What is Press Ganey?

Press Ganey is a marketing technology platform from Qualtrics International Inc in the XM, VOC, Surveys category. The Agile Brand Guide List tracks its capabilities, scoring evidence, and ranking over time.

How is Press Ganey scored?

Press Ganey receives a composite score from 0 to 100, weighted across four dimensions: Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%). See our methodology page for full details on the scoring rules and evidence sources.

What is Press Ganey's current rating?

Press Ganey currently has a composite score of 39.7 out of 100 (about 2.0 stars on a 5-point scale), placing it at rank #520. Scores are recalculated monthly based on the latest evidence.

Who owns Press Ganey?

Press Ganey is owned and operated by Qualtrics International Inc. Visit the company profile for leadership, milestones, and acquisitions.

What are alternatives to Press Ganey?

Top alternatives to Press Ganey are ranked on the alternatives page, which lists sibling platforms in the same category by composite score. Side-by-side capability comparisons are available for the highest-ranked pairs.