Salesforce Agentforce Commerce

Category: E-commerce: General

Company: Salesforce Inc.

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Salesforce Agentforce Commerce is an eCommerce platform that streamlines online commerce, catalog management, and transaction processing. It serves both B2B organizations, offering features like customizable catalogs and integrated payment solutions for enhanced transaction efficiency.

Target Market: B2C

Industries: Retail & E-commerce, Financial Services & Banking, Education, Professional Services, Healthcare & Life Sciences, Technology & Software, Non-Profit & Government, Consumer Packaged Goods (CPG)

Key Features

AI-generated feature reference from web research · Generated 2026-04-19; citations identify available source support and do not independently verify every claim.

Customizable Catalog Management

Create tailored product catalogs for B2B customers to enhance shopping experiences.

Integrated Payment Solutions

Optimize checkout processes with secure payment configurations across the platform.

Omnichannel Order Management

Seamlessly process orders from multiple channels with real-time inventory updates.

AI-Powered Search Functionality

Utilize Cimulate AI search to enhance product discovery and boost conversions.

Unified Commerce Experience

Connect online and in-store experiences for a cohesive customer journey.

Mobile-First Point of Sale

Bring customer and inventory data to the shop floor using a flexible POS system.

Automated Revenue Operations

Streamline revenue management with automated quoting and selling processes.

Composability for Headless Commerce

Leverage a composable platform to innovate and create flexible storefront solutions.

Website: https://www.salesforce.com/commerce/

Frequently asked questions

What is Salesforce Agentforce Commerce?

Salesforce Agentforce Commerce is an eCommerce platform that streamlines online commerce, catalog management, and transaction processing. It serves both B2B organizations, offering features like customizable catalogs and integrated payment solutions for enhanced transaction ef...

What is Salesforce Agentforce Commerce known for?

Salesforce Agentforce Commerce is best known for Seamlessly integrates with Salesforce Customer 360 for comprehensive customer insights and management., Offers customizable catalogs tailored for B2B organizations to enhance product visibility and sales. and Provides integrated payment solutions that streamline transaction processing for improved operational efficiency..

Who is Salesforce Agentforce Commerce for?

Salesforce Agentforce Commerce primarily serves B2C brands across Retail & E-commerce, Financial Services & Banking, Education and Professional Services.

Who makes Salesforce Agentforce Commerce?

Salesforce Agentforce Commerce is owned and operated by Salesforce Inc.. See the company profile for leadership, milestones, and acquisitions.

How is Salesforce Agentforce Commerce evaluated?

Salesforce Agentforce Commerce is assessed across four dimensions — Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%) — using documented evidence that is refreshed monthly. See the methodology page for the full scoring rules.

What are alternatives to Salesforce Agentforce Commerce?

The alternatives page lists sibling platforms in the E-commerce: General category alongside Salesforce Agentforce Commerce, each with a full profile and side-by-side capability comparison so you can weigh the trade-offs for your use case.