SAP Marketing and Engagement

Category: Agentic Marketing Platform

Company: SAP SE

SAP Marketing and Engagement is a comprehensive platform that enhances customer engagement through personalized marketing strategies. It serves both B2B and B2C organizations by providing tools for campaign management, customer journey mapping, and analytics. Key features include integrated data insights and multi-channel orchestration.

Target Market: Both

Website: https://www.sap.com/products/crm/marketing.html

Frequently asked questions

What is SAP Marketing and Engagement?

SAP Marketing and Engagement is a comprehensive platform that enhances customer engagement through personalized marketing strategies. It serves both B2B and B2C organizations by providing tools for campaign management, customer journey mapping, and analytics. Key features incl...

Who is SAP Marketing and Engagement for?

SAP Marketing and Engagement primarily serves both B2B and B2C teams.

Who makes SAP Marketing and Engagement?

SAP Marketing and Engagement is owned and operated by SAP SE. See the company profile for leadership, milestones, and acquisitions.

How is SAP Marketing and Engagement evaluated?

SAP Marketing and Engagement is assessed across four dimensions — Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%) — using documented evidence that is refreshed monthly. See the methodology page for the full scoring rules.

What are alternatives to SAP Marketing and Engagement?

The alternatives page lists sibling platforms in the Agentic Marketing Platform category alongside SAP Marketing and Engagement, each with a full profile and side-by-side capability comparison so you can weigh the trade-offs for your use case.