Category: Orchestration & RTIM
Create real-time, personalized experiences with AI, automation & gamification. Solitics helps you boost engagement, retention & performance.
Target Market: Both
Website: https://solitics.com/
Solitics is a customer engagement and orchestration platform that converts user data into real-time, hyper-personalised user journeys using built-in AI and native gamification to drive engagement and retention. The vendor positions the product for both B2B and B2C customers and emphasizes real-time experiences and automation for improving performance.
Sources: https://solitics.com/, https://solitics.com/about-us/
Key features described by the vendor include real-time user experience orchestration, AI-driven personalization, native gamification, and automation for building personalised journeys and instant engagement. The company also publishes product release notes highlighting ongoing product updates and feature improvements related to those capabilities.
Sources: https://solitics.com/, https://solitics.com/release-notes/product-releases/
Competitors listed in the candidate set for this category include Sendbird, Cordial Workflow, Monocle, Imagino, SAS Customer Journey Creation, Alterian, Microsoft Dynamics Orchestration, and Optimove. These vendors operate in customer engagement, orchestration, and real-time personalization spaces that overlap with Solitics.
Sources: https://solitics.com/, https://en.wikipedia.org/wiki/Solitics
Solitics targets both B2B and B2C organisations; the vendor site highlights clients across sectors (including gaming, retail and energy among visible customer logos) and positions the platform for companies focused on boosting engagement, retention and performance through real-time personalization. The About and homepage indicate use by organisations that require real-time orchestration and personalised user journeys.
Sources: https://solitics.com/, https://solitics.com/about-us/