Category: Customer Service
Company: Zendesk Inc.
Zendesk for Contact Center is a customer service platform designed for enterprise B2C organizations. It offers multi-channel support, allowing businesses to manage inquiries via phone, chat, and email. Key features include advanced analytics and integration with existing workflows.
Composite Score: 34.6
Rank: #381
Founded: 2007
Target Market: B2C
Industries: Retail & E-commerce, Financial Services & Banking, Healthcare & Life Sciences, Technology & Software, Travel & Hospitality, Telecommunications, Professional Services, Insurance