Research Platforms

Frequently Asked Questions

What is a Research platform?

Research Platforms in the marketing technology landscape enable marketers to design, execute, and analyze market research studies to inform decision-making across product development, branding, advertising, and customer experience. These platforms streamline the research process by offering tools for survey creation, data collection, and advanced analytics, often leveraging methodologies like A/B testing, conjoint analysis, and sentiment analysis. By providing actionable insights grounded in consumer behavior and preferences, research platforms help marketers reduce risks associated with strategic decisions and optimize campaign performance. The category is increasingly critical as brands seek data-driven approaches to stay competitive in dynamic markets.

What are the top Research platforms in 2026?

Based on The Agile Brand Guide List composite scoring across innovation, organizational strength, customer signals, and vision, the top 5 Research platforms in 2026 are: 1. Paperform; 2. Suzy; 3. UserTesting; 4. Validately; 5. Userlytics.

Which industries use Research platforms most?

Research Platforms are most commonly deployed in Retail & E-commerce, Consumer Packaged Goods (CPG), Media & Entertainment, and Technology & Software, based on the published industry focus of vendors in this category.

How are Research platforms scored and ranked?

Each platform receives a composite score from 0 to 100, weighted across four dimensions: Innovation Index, Organizational Strength, Customer Signals, and Vision Index. Scores are recalculated regularly from public evidence and are explained in detail on the methodology page.

How should I choose a Research platform for my organization?

Start by matching capabilities to your top use cases, then compare the leading vendors by composite score, customer signals, and industry fit. Paperform currently ranks first in the Research category, but the right platform depends on your scale, region, and existing tech stack.