SAS Customer Intelligence 360
Suite Type: Data/Activation-led
Company: SAS Institute Inc.
SAS Customer Intelligence 360: Powerful customer enagement platform for real-time, individualized customer interactions. Go beyond CDP & elevate engagement.
Key Features
- Embedded Customer Data Platform (CDP): Hybrid architecture for real-time collection and activation of audience data.
- Real-Time Personalization: Deliver tailored messages across digital channels based on live customer behavior.
- Journey Creation Tools: Plan and orchestrate personalized customer journeys across multiple touchpoints.
- AI-Driven Decisioning: Utilize AI for actionable, optimized marketing decisions and real-time recommendations.
- Data Activation Capabilities: Quickly deploy relevant messages through owned and third-party applications.
- Automated Campaign Optimization: Continuously optimize campaigns using built-in automation and analytics.
- Out-of-the-Box Templates: Pre-built templates for common marketing scenarios like Next Best Actions.
Website: https://www.sas.com/en_us/solutions/customer-intelligence/marketing.html