Category: Customer Service
Company: 8x8 Inc.
8x8 is a cloud-based customer service platform that offers voice, video, chat, and contact center solutions. It serves both B2B and B2C organizations, enabling seamless communication and collaboration across multiple channels. Key features include AI-driven analytics and omnichannel support for improved customer engagement.
Composite Score: 33.6
Rank: #645
Target Market: Both
Industries: Financial Services & Banking, Healthcare & Life Sciences, Technology & Software, Professional Services, Telecommunications, Retail & E-commerce, Education, Other
Website: https://www.8x8.com/