Brandwatch

Category: Social & Community Management

Company: Brandwatch Inc.

Brandwatch is a social media management and listening platform that enables B2C brands to monitor online conversations and analyze consumer insights. It offers advanced analytics and sentiment analysis to inform marketing strategies. Suitable for both small and large organizations across NA, EU, and APAC.

Founded: 2007

Headquarters: Brighton, United Kingdom

Target Market: B2C

Industries: Retail & E-commerce, Technology & Software, Media & Entertainment, Financial Services & Banking, Consumer Packaged Goods (CPG), Professional Services, Healthcare & Life Sciences, Travel & Hospitality

Key Features

Website: https://brandwatch.com

Frequently asked questions

What is Brandwatch?

Brandwatch is a social media management and listening platform that enables B2C brands to monitor online conversations and analyze consumer insights. It offers advanced analytics and sentiment analysis to inform marketing strategies. Suitable for both small and large organizat...

What is Brandwatch known for?

Its strongest capability coverage is in Engagement and community management and Social listening and monitoring.

Who is Brandwatch for?

Brandwatch primarily serves B2C brands across Retail & E-commerce, Technology & Software, Media & Entertainment and Financial Services & Banking.

Who makes Brandwatch?

Brandwatch is owned and operated by Brandwatch Inc. and was founded in 2007 headquartered in Brighton, United Kingdom. See the company profile for leadership, milestones, and acquisitions.

How is Brandwatch evaluated?

Brandwatch is assessed across four dimensions — Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%) — using documented evidence that is refreshed monthly. See the methodology page for the full scoring rules.

What are alternatives to Brandwatch?

The alternatives page lists sibling platforms in the Social & Community Management category alongside Brandwatch, each with a full profile and side-by-side capability comparison so you can weigh the trade-offs for your use case.