Constant Contact

Category: Performance Marketing & Automation

Company: Constant Contact Inc.

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Constant Contact is an email and multi-channel messaging platform designed for B2C small and medium-sized businesses. It offers tools for email marketing, SMS campaigns, and easy-to-use templates, enabling effective audience engagement and marketing automation.

Founded: 1995

Target Market: B2C

Industries: Retail & E-commerce, Technology & Software, Professional Services, Non-Profit & Government, Healthcare & Life Sciences, Education, Consumer Packaged Goods (CPG), Real Estate

Key Features

AI-generated feature reference from web research · Generated 2026-09-23; citations identify available source support and do not independently verify every claim.

Drag-and-Drop Email Builder

Create responsive email campaigns using templated, block-based editor with image and content controls

Sources: https://constantcontact.com

Multi-Channel Campaigns

Send coordinated email, SMS, and social posts from a single campaign workspace with unified scheduling

Sources: https://constantcontact.com

Audience Segmentation

Filter and segment contacts by behavior, demographics, and custom fields for targeted messaging

Sources: https://constantcontact.com

Marketing Automation Workflows

Automate welcome series, drip campaigns, and trigger-based messages using conditional logic and timing

Sources: https://constantcontact.com

Template Library and Content Blocks

Access industry-specific, mobile-responsive templates and reusable content blocks for rapid campaign creation

Sources: https://constantcontact.com

Integrations and App Marketplace

Connect with CRM, e-commerce, and productivity apps via prebuilt integrations and third-party connectors

Sources: https://constantcontact.com

Open APIs and Data Export

Expose REST APIs and data export tools for syncing contacts, campaign metrics, and custom integrations

Sources: https://constantcontact.com

Deliverability and Compliance Tools

Provide DKIM/SPF support, unsubscribe management, and GDPR-compliant contact handling for inbox reliability

Sources: https://constantcontact.com

Website: https://constantcontact.com

Frequently asked questions

What is Constant Contact?

Constant Contact is an email and multi-channel messaging platform designed for B2C small and medium-sized businesses. It offers tools for email marketing, SMS campaigns, and easy-to-use templates, enabling effective audience engagement and marketing automation.

What is Constant Contact known for?

Constant Contact is best known for Renowned for its user-friendly interface that simplifies email marketing for small and medium-sized businesses., Offers robust automation features that enhance audience engagement through targeted messaging. and Provides a comprehensive suite of multi-channel marketing tools, including SMS campaigns, tailored for B2C businesses..

Who is Constant Contact for?

Constant Contact primarily serves B2C brands across Retail & E-commerce, Technology & Software, Professional Services and Non-Profit & Government.

Who makes Constant Contact?

Constant Contact is owned and operated by Constant Contact Inc. and was founded in 1995. See the company profile for leadership, milestones, and acquisitions.

How is Constant Contact evaluated?

Constant Contact is assessed across four dimensions — Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%) — using documented evidence that is refreshed monthly. See the methodology page for the full scoring rules.

What are alternatives to Constant Contact?

The alternatives page lists sibling platforms in the Performance Marketing & Automation category alongside Constant Contact, each with a full profile and side-by-side capability comparison so you can weigh the trade-offs for your use case.