AI Survey Generator
Automatically create tailored surveys and question sets using AI based on specified goals.
Sources: https://contentsquare.com/platform/voice-of-customer/
Contentsquare VOC
Category: Surveys and VOC
Company: Contentsquare Inc
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With Voice of Customer, launch AI-powered, customizable surveys in seconds, run user interviews and conduct unmoderated user tests to collect feedback.
Founded: 2012
Target Market: B2C
Key Features
AI-generated feature reference from web research · Generated 2026-09-10; citations identify available source support and do not independently verify every claim.
Prebuilt Survey Templates
Offer 40+ ready-made templates for rapid deployment of common survey types and use cases.
Sources: https://contentsquare.com/platform/voice-of-customer/
In‑Page Feedback Button
Persistently display a feedback widget to invite continuous user feedback across pages.
Sources: https://contentsquare.com/platform/voice-of-customer/
Session Replay Linking
Associate feedback responses with session replays to view user interactions before and after submission.
Sources: https://contentsquare.com/platform/voice-of-customer/
AI Sentiment & Summary Reports
Automatically analyze responses to produce sentiment scores and concise AI-generated summaries.
Sources: https://contentsquare.com/platform/voice-of-customer/
Exit Intent Surveys
Trigger surveys when users show intent to leave a page to capture reasons for abandonment.
Sources: https://contentsquare.com/platform/voice-of-customer/
Follow‑Up Interview Invitations
Invite respondents to participate in follow-up interviews directly from survey results with one click.
Sources: https://contentsquare.com/platform/voice-of-customer/
Contentsquare Tag Integration
Operate without additional setup by leveraging existing Contentsquare tag to deploy VOC features.
Sources: https://contentsquare.com/platform/voice-of-customer/
Website: https://contentsquare.com/platform/voice-of-customer/
Frequently asked questions
What is Contentsquare VOC?
Contentsquare Voice of Customer (VOC) is a feedback platform that lets teams launch AI-powered, customizable surveys, run user interviews, and conduct unmoderated tests to collect qualitative customer feedback. It integrates survey responses with session replay and behavioral analytics so teams can see the context behind feedback and act on insights faster.
Sources: https://contentsquare.com/platform/voice-of-customer/, https://contentsquare.com/platform/capabilities/ai/
What are its key features?
Key features include an AI survey generator with 40+ templates and automated analysis (AI summary reports and sentiment analysis), always-on feedback widgets and exit-intent surveys, and the ability to link responses to session replay for contextual investigation. The product also supports inviting respondents to follow-up interviews and integrates with other analytics capabilities in the Contentsquare platform.
Sources: https://contentsquare.com/platform/voice-of-customer/, https://contentsquare.com/platform/capabilities/ai/
Who are its primary competitors?
Primary competitors in the surveys and VOC category include SurveyMonkey, Typeform, and GetFeedback, which offer survey creation, respondent management, and analysis features aimed at collecting customer feedback and insights.
Sources: https://contentsquare.com/platform/voice-of-customer/, https://agilebrandguide.com/wiki/measurement-reporting-analysis/contentsquare/
What industries and types of companies often use Contentsquare VOC?
Contentsquare VOC is used by B2C-focused organizations of various sizes seeking to combine behavioral analytics with customer feedback; it is designed for teams that need rapid, continuous feedback collection and contextual session replay to prioritize UX and conversion improvements. The platform is positioned to work alongside other Contentsquare capabilities like experience analytics and product analytics for digital experience and product teams.
Sources: https://contentsquare.com/platform/voice-of-customer/, https://contentsquare.com/platform/experience-analytics/