Category: Customer Service
Company: Lorikeet Inc.
Lorikeet is a customer service platform that streamlines support interactions for B2C organizations of all sizes. It offers features like AI-driven chatbots and multi-channel communication, enhancing customer engagement and response efficiency.
Target Market: B2C
Industries: Financial Services & Banking, Technology & Software, Professional Services
Website: https://www.lorikeetcx.ai/
Lorikeet is a customer service platform that streamlines support interactions for B2C organizations of all sizes. It offers features like AI-driven chatbots and multi-channel communication, enhancing customer engagement and response efficiency.
Lorikeet is best known for Renowned for its AI-driven chatbots that enhance customer support efficiency and engagement., Offers seamless multi-channel communication, allowing businesses to connect with customers across various platforms. and Recognized for its user-friendly interface that simplifies support interactions for B2C organizations of all sizes.. Its strongest capability coverage is in AI and Automation (AI Agents and Chatbots), Intelligent Routing and Workflow and Omnichannel Communication.
Lorikeet primarily serves B2C brands across Financial Services & Banking, Technology & Software and Professional Services.
Lorikeet is owned and operated by Lorikeet Inc.. See the company profile for leadership, milestones, and acquisitions.
Lorikeet is assessed across four dimensions — Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%) — using documented evidence that is refreshed monthly. See the methodology page for the full scoring rules.
The alternatives page lists sibling platforms in the Customer Service category alongside Lorikeet, each with a full profile and side-by-side capability comparison so you can weigh the trade-offs for your use case.