Category: CRM
Company: Microsoft Corp
Microsoft Dynamics CRM is a customer relationship management platform that streamlines sales force automation and contact management. It serves enterprise organizations across various sectors, enabling effective customer engagement and data-driven decision-making.
Composite Score: 46.1
Rank: #133
Founded: 1975
Target Market: Both
Industries: Retail & E-commerce, Financial Services & Banking, Healthcare & Life Sciences, Technology & Software, Manufacturing, Professional Services, Education, Non-Profit & Government
Website: https://www.microsoft.com/en-us/dynamics-365
Microsoft Dynamics CRM is a marketing technology platform from Microsoft Corp in the CRM category. The Agile Brand Guide List tracks its capabilities, scoring evidence, and ranking over time.
Microsoft Dynamics CRM receives a composite score from 0 to 100, weighted across four dimensions: Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%). See our methodology page for full details on the scoring rules and evidence sources.
Microsoft Dynamics CRM currently has a composite score of 46.1 out of 100 (about 2.3 stars on a 5-point scale), placing it at rank #133. Scores are recalculated monthly based on the latest evidence.
Microsoft Dynamics CRM is owned and operated by Microsoft Corp. Visit the company profile for leadership, milestones, and acquisitions.
Top alternatives to Microsoft Dynamics CRM are ranked on the alternatives page, which lists sibling platforms in the same category by composite score. Side-by-side capability comparisons are available for the highest-ranked pairs.