Category: CRM
Company: Salesforce Inc.
Salesforce CRM facilitates sales force automation and contact management, enabling organizations to streamline customer interactions and drive sales performance. It serves both B2B and B2C markets, offering customizable dashboards and robust reporting tools.
Composite Score: 55.6
Rank: #15
Target Market: Both
Industries: Professional Services, Financial Services & Banking, Healthcare & Life Sciences, Retail & E-commerce, Technology & Software, Manufacturing, Telecommunications, Non-Profit & Government
Website: https://www.salesforce.com/crm/
Salesforce CRM is a marketing technology platform from Salesforce Inc. in the CRM category. The Agile Brand Guide List tracks its capabilities, scoring evidence, and ranking over time.
Salesforce CRM receives a composite score from 0 to 100, weighted across four dimensions: Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%). See our methodology page for full details on the scoring rules and evidence sources.
Salesforce CRM currently has a composite score of 55.6 out of 100 (about 2.8 stars on a 5-point scale), placing it at rank #15. Scores are recalculated monthly based on the latest evidence.
Salesforce CRM is owned and operated by Salesforce Inc.. Visit the company profile for leadership, milestones, and acquisitions.
Top alternatives to Salesforce CRM are ranked on the alternatives page, which lists sibling platforms in the same category by composite score. Side-by-side capability comparisons are available for the highest-ranked pairs.