Category: Customer Service
Company: Zoho Inc.
Zoho Desk is a help desk platform that brings AI and service reps together to deliver world-class customer service across channels. Get a flexible free trial.
Composite Score: 45.1
Rank: #170
Founded: 1996
Target Market: Both
Website: https://www.zoho.com/desk/
Zoho Desk is a marketing technology platform from Zoho Inc. in the Customer Service category. The Agile Brand Guide List tracks its capabilities, scoring evidence, and ranking over time.
Zoho Desk receives a composite score from 0 to 100, weighted across four dimensions: Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%). See our methodology page for full details on the scoring rules and evidence sources.
Zoho Desk currently has a composite score of 45.1 out of 100 (about 2.3 stars on a 5-point scale), placing it at rank #170. Scores are recalculated monthly based on the latest evidence.
Zoho Desk is owned and operated by Zoho Inc.. Visit the company profile for leadership, milestones, and acquisitions.
Top alternatives to Zoho Desk are ranked on the alternatives page, which lists sibling platforms in the same category by composite score. Side-by-side capability comparisons are available for the highest-ranked pairs.