Freshworks

Suite Type: crm-marketing-cloud-led

Company: Freshworks Inc.

Freshworks enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results for customer service and IT teams

Composite Score: 41.0

Rank: #22

Website: https://www.freshworks.com/

Frequently asked questions

What is Freshworks?

Freshworks is an enterprise marketing technology suite from Freshworks Inc.. The Agile Brand Guide List evaluates its capability coverage, customer signals, and vision alignment versus other suites.

How is Freshworks scored?

Freshworks receives a composite score from 0 to 100, weighted across Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%). The methodology page describes the underlying rules and evidence used.

What is Freshworks's current rating?

Freshworks currently has a composite score of 41.0 out of 100 (about 2.1 stars on a 5-point scale), placing it at rank #22. Scores are refreshed monthly.

Who builds Freshworks?

Freshworks is built and operated by Freshworks Inc.. Visit the company profile for leadership, milestones, and acquisitions.