Freshsales CRM

Category: CRM

Company: Freshworks Inc.

Freshsales CRM is a sales force automation platform that streamlines contact management and enhances customer relationships. Designed for small to medium-sized businesses, it offers features like AI-based lead scoring and built-in email tracking to optimize sales processes.

Composite Score: 41.7

Rank: #402

Target Market: Both

Industries: Retail & E-commerce, Financial Services & Banking, Technology & Software, Professional Services, Healthcare & Life Sciences, Manufacturing, Education, Real Estate

Key Features

Website: https://www.freshworks.com/crm/sales/

Frequently asked questions

What is Freshsales CRM?

Freshsales CRM is a marketing technology platform from Freshworks Inc. in the CRM category. The Agile Brand Guide List tracks its capabilities, scoring evidence, and ranking over time.

How is Freshsales CRM scored?

Freshsales CRM receives a composite score from 0 to 100, weighted across four dimensions: Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%). See our methodology page for full details on the scoring rules and evidence sources.

What is Freshsales CRM's current rating?

Freshsales CRM currently has a composite score of 41.7 out of 100 (about 2.1 stars on a 5-point scale), placing it at rank #402. Scores are recalculated monthly based on the latest evidence.

Who owns Freshsales CRM?

Freshsales CRM is owned and operated by Freshworks Inc.. Visit the company profile for leadership, milestones, and acquisitions.

What are alternatives to Freshsales CRM?

Top alternatives to Freshsales CRM are ranked on the alternatives page, which lists sibling platforms in the same category by composite score. Side-by-side capability comparisons are available for the highest-ranked pairs.