Category: XM, VOC, Surveys
Company: SurveyMonkey Inc
SurveyMonkey is a survey and experience management platform that enables organizations to collect feedback and analyze data effectively. It serves both B2B and B2C markets with features like customizable surveys and robust reporting tools. Designed for businesses of all sizes, it facilitates informed decision-making across various regions.
Founded: 1999
Headquarters: San Mateo, California, United States
Target Market: B2C
Industries: Retail & E-commerce, Financial Services & Banking, Healthcare & Life Sciences, Technology & Software, Education, Professional Services, Non-Profit & Government, Other
Website: https://surveymonkey.com
SurveyMonkey is a survey and experience management platform that enables organizations to collect feedback and analyze data effectively. It serves both B2B and B2C markets with features like customizable surveys and robust reporting tools. Designed for businesses of all sizes,...
SurveyMonkey is best known for Renowned for its user-friendly interface that simplifies survey creation and distribution for all skill levels., Offers advanced analytics and reporting tools that provide deep insights into survey data and trends. and Highly regarded for its extensive library of customizable survey templates catering to diverse industries and needs.. Its strongest capability coverage is in Question logic & branching (skip, piping, randomization), Survey design & templates (NPS, CSAT, custom) and Text/sentiment analysis & AI insights.
SurveyMonkey primarily serves B2C brands across Retail & E-commerce, Financial Services & Banking, Healthcare & Life Sciences and Technology & Software.
SurveyMonkey is owned and operated by SurveyMonkey Inc and was founded in 1999 headquartered in San Mateo, California, United States. See the company profile for leadership, milestones, and acquisitions.
SurveyMonkey is assessed across four dimensions — Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%) — using documented evidence that is refreshed monthly. See the methodology page for the full scoring rules.
The alternatives page lists sibling platforms in the XM, VOC, Surveys category alongside SurveyMonkey, each with a full profile and side-by-side capability comparison so you can weigh the trade-offs for your use case.