User Interviews
Category: Surveys and VOC
Company: UserTesting Inc.
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Recruit users from our audience of 6 million vetted consumers and professionals, or bring your own audience and build a participant database for any type of UX research.
Target Market: Both
Website: https://www.userinterviews.com/
Frequently asked questions
What is User Interviews?
User Interviews is a research recruiting and insights platform that connects researchers with a panel of millions of vetted participants or lets teams bring their own audiences to recruit for studies. It supports participant recruitment for user research, market research, and AI training, and includes capabilities for scheduling, incentives, consent, and basic study automation. The company also positions itself as integrated with many research tools and as part of UserTesting, Inc.
Sources: https://www.userinterviews.com/, https://www.userinterviews.com/features
What are its key features?
Key features include access to a large panel of participants (millions), AI-powered matching and fraud detection, tools to recruit from either the platform panel or a customer’s own panel, and automation for scheduling, incentives, consent, and contact rules. The platform also offers integrations with dozens of research and testing tools, participant management (Participant CRM), and reporting/resources for running different study types (interviews, tests, surveys, diary and focus groups).
Sources: https://www.userinterviews.com/features, https://www.userinterviews.com/product-and-design
Who are its primary competitors?
Primary competitors named for recruiting and participant panels in the same category include SurveyMonkey, Typeform, GetFeedback, and Contentsquare VOC; User Interviews is also compared with other study-recruitment and participant platforms such as Respondent and Dscout on its site. These competitors offer alternative survey, form, or VOC solutions that overlap with participant recruitment or feedback collection needs.
Sources: https://www.userinterviews.com/, https://www.userinterviews.com/product-and-design
What industries and types of companies often use User Interviews?
User Interviews is used by both individual researchers and organizations of various sizes across product, UX, and research teams for user experience research, market research, and AI training data collection. The site highlights use by enterprise and mid-market research operations (examples include publishing, banking, and hardware firms) and indicates applicability for both professional and consumer-targeted studies.
Sources: https://www.userinterviews.com/, https://www.userinterviews.com/team-solutions