Category: CRM
Company: Zoho Inc.
Zoho CRM is a customer relationship management platform designed for B2B small and medium-sized businesses. It offers sales force automation, contact management, and analytics to streamline customer interactions and improve sales processes.
Composite Score: 52.0
Rank: #31
Target Market: B2B
Industries: Retail & E-commerce, Financial Services & Banking, Healthcare & Life Sciences, Technology & Software, Manufacturing, Education, Professional Services, Real Estate
Website: https://www.zoho.com/
Zoho CRM is a marketing technology platform from Zoho Inc. in the CRM category. The Agile Brand Guide List tracks its capabilities, scoring evidence, and ranking over time.
Zoho CRM receives a composite score from 0 to 100, weighted across four dimensions: Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%). See our methodology page for full details on the scoring rules and evidence sources.
Zoho CRM currently has a composite score of 52.0 out of 100 (about 2.6 stars on a 5-point scale), placing it at rank #31. Scores are recalculated monthly based on the latest evidence.
Zoho CRM is owned and operated by Zoho Inc.. Visit the company profile for leadership, milestones, and acquisitions.
Top alternatives to Zoho CRM are ranked on the alternatives page, which lists sibling platforms in the same category by composite score. Side-by-side capability comparisons are available for the highest-ranked pairs.