Suite Type: customer-service
Company: Zendesk Inc.
Transform customer and employee service with Zendesk AI Agents—trusted by 200,000+ companies. Deliver fast, personalized support across chat, email, voice, and more.
Composite Score: 46.9
Rank: #7
Founded: 2007
Website: https://www.zendesk.com
Zendesk is an enterprise marketing technology suite from Zendesk Inc.. The Agile Brand Guide List evaluates its capability coverage, customer signals, and vision alignment versus other suites.
Zendesk receives a composite score from 0 to 100, weighted across Innovation Index (30%), Organizational Strength (20%), Customer Mix (20%), and Vision Index (30%). The methodology page describes the underlying rules and evidence used.
Zendesk currently has a composite score of 46.9 out of 100 (about 2.3 stars on a 5-point scale), placing it at rank #7. Scores are refreshed monthly.
Zendesk is built and operated by Zendesk Inc.. Visit the company profile for leadership, milestones, and acquisitions.