Surveys and Voice of the Customer MarTech Platforms – Capability & Market Analysis

Analyze Surveys and Voice of the Customer platforms by capability coverage, company size, revenue, founding year, headquarters, and recent milestones.

View All Surveys and Voice of the Customer Platforms

Platform facts

SurveyMonkey — founded 1999; headquarters: San Mateo, California, United States; employees: 1k_5k; revenue: 100m_1b
Typeform — founded 2012; headquarters: Barcelona, Spain; employees: 11_50; revenue: 100m_1b
GetFeedback — founded 2013; headquarters: San Mateo, California, United States; employees: 1k_5k; revenue: 100m_1b
Contentsquare VOC — founded 2012; headquarters: Paris, Île-de-France, France; employees: 1k_5k; revenue: 100m_1b
User Interviews — headquarters: San Francisco, California, United States; employees: 201_1k; revenue: 100m_1b

Capability coverage

Coverage is shown for the leading platforms using the category's assessed capabilities.

SurveyMonkey
- Multi-channel distribution (email, SMS, web, in-app): partial
- Panel management & respondent recruitment: partial
- Question logic & branching (skip, piping, randomization): established
- Role-based access & enterprise governance: partial
- Survey design & templates (NPS, CSAT, custom): established
- Text/sentiment analysis & AI insights: established
Typeform
- Multi-channel distribution (email, SMS, web, in-app): partial
- Panel management & respondent recruitment: established
- Question logic & branching (skip, piping, randomization): partial
- Role-based access & enterprise governance: limited
- Survey design & templates (NPS, CSAT, custom): established
- Text/sentiment analysis & AI insights: established
GetFeedback
- Multi-channel distribution (email, SMS, web, in-app): limited
- Panel management & respondent recruitment: not documented
- Question logic & branching (skip, piping, randomization): limited
- Role-based access & enterprise governance: not documented
- Survey design & templates (NPS, CSAT, custom): partial
- Text/sentiment analysis & AI insights: limited
Contentsquare VOC
- Multi-channel distribution (email, SMS, web, in-app): limited
- Panel management & respondent recruitment: not documented
- Question logic & branching (skip, piping, randomization): limited
- Role-based access & enterprise governance: partial
- Survey design & templates (NPS, CSAT, custom): established
- Text/sentiment analysis & AI insights: established
User Interviews
- Multi-channel distribution (email, SMS, web, in-app): not documented
- Panel management & respondent recruitment: not documented
- Question logic & branching (skip, piping, randomization): not documented
- Role-based access & enterprise governance: not documented
- Survey design & templates (NPS, CSAT, custom): not documented
- Text/sentiment analysis & AI insights: not documented

Employee distribution across active platforms

11_50: 1 platforms
1k_5k: 3 platforms
201_1k: 1 platforms

Revenue distribution across active platforms

100m_1b: 5 platforms

Recent milestones from leading platforms

Typeform: Barcelona-based tech company Typeform closes $135 million in a ... (2026-03-13) — Typeform, a no-code SaaS platform based in Barcelona, announced that it has raised $135 million in Series C funding led by investment company Sofina.
SurveyMonkey: SurveyMonkey appoints two long-time company leaders (2025-11-05) — Nov 5, 2025 ... SurveyMonkey appoints Katie Miserany as chief communications officer ... The company's momentum in 2025 continues with several product ...
GetFeedback: SurveyMonkey appoints two long-time company leaders (2025-11-05) — Nov 5, 2025 ... SurveyMonkey appoints Katie Miserany as chief communications officer ... The company's momentum in 2025 continues with several product ...
Contentsquare VOC: Contentsquare Enters Definitive Agreement To Acquire Loris AI ... (2025-07-30) — Jul 30, 2025 ... Acquisition enhances Contentsquare's CX intelligence platform with AI analytics on customer conversations and agent performance.
SurveyMonkey: Release Notes – GetFeedback | GetFeedback Help (2025-06-01) — June 2025 · Added default “copy” in duplicated app campaign name, mitigating ambiguity · Fixed issue for axis values in chart for passive feedback response items ...